Call Brady (www.callbrady.com)

Computer repair and service in Travelers Rest and Greenville, SC

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Call Brady Offering Business Packages

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Call Brady, Computer Services is now offering business bundles to those who need regular computer or web help. The packages include:

    10 hour/month package at a 10% discount
    20 hour/month package at a 20% discount
    30 hour/month package at a 25% discount

If extra hours are required in a given month then the additional hours will also be discounted by the discounts above.
The packages can be used for company setup, networking and wireless support, web page design, search engine optimization services, and more. This is ideal for companies that need ongoing support, but don’t require the services of a full-time IT professional.
These packages require a 6-month contract that can be renewed/extended at any time.
Please Call Brady at 335-8672 if you have any questions or would like him to come on-site for a site-review and needs analysis.

Written by Brady Gilbert

September 12th, 2011 at 9:42 am

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“Plugged In, Not Charging”

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A customer recently brought in a Windows 7 laptop with a new battery and harddrive and asked that I replace both. After installing the OS I noticed that the battery was not charging. Hovering over the battery icon, it indicated “Plugged in, not charging.”

I reseated both the power cord and the battery without success. Finally, I went under Device Manager, expanded the Battery category, right click on “Microsoft ACPI-Compliant Control Method Battery,” and Uninstall. After uninstall, I shut the computer down, reseated the battery one more time (unplug the laptop, remove the battery, and plug it back in) and then powered the computer on.

It started charging again instantly. Woo-hoo!

Written by Brady Gilbert

August 2nd, 2011 at 1:50 pm

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Tiger Direct Outlet Fails to Impress

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“Largest Computer Store in the World.” This is what a dozen I-85 billboards claim for the new facility at Exit 137 in Jefferson, Georgia. Drive by the building on the Interstate and the building appears to be about 1/4 mile long. I couldn’t wait to check it out!!

Pulling into the parking lot I was anticipating something that would blow Best Buy out of the water and leave even a Frye’s store gasping for air. Walking through the door I was immediately underwhelmed.

The facilities for shipping products to TigerDirect customers are indeed huge, but you’ll never see any of that. Walking into the front door, the store appears to be about 1/4 the size of an average Best Buy store with comparable selection. Prices were not competitive on anything that I looked at except for HDMI cables (I got a 15 foot cable for under $8).

At checkout there was ONE cashier. When she had to do a price check it stood the line still for over 5 minutes to checkout, with no effort to open up additional lines.

Overall I was very disappointed. Don’t waste your time with this store. I’ll still use them for online shopping, but if you are looking for a stellar computer store experience track down a Frye’s instead.

Written by Brady Gilbert

July 11th, 2011 at 7:36 am

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Unhiding “All Programs” After Virus

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I’ve seen a number of systems lately where viruses have hidden all files. Once the virus is resolved, we still had issues getting programs to show up under “Start: All Programs” on Windows 7 and Vista systems.

Wendy found the following yesterday which has made all the difference:

This is a manual fix for Vista/Windows 7 users:

1. Copy the entire content of this folder:
C:\Users\user_name\AppData\Local\Temp\smtmp\1
and paste it to this folder:
C:\Program Data\Start Menu

2. Copy the entire content of this folder:
C:\Users\user_name\AppData\Local\Temp\smtmp\2
and paste it to this folder:
C:\Users\user_name\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch

3. Copy the entire content of this folder:
C:\Users\user_name\AppData\Local\Temp\smtmp\3
and paste it to this folder:
C:\Users\user-name\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar

4. Copy the entire content of this folder:
C:\Users\user_name\AppData\Local\Temp\smtmp\4
and paste it to this folder:
C:\Program Data\Desktop

– Note: The “Start Menu”, “Quick Launch” and “Desktop” folders are system folders. In order to see them, you need to Reconfigure Windows to show hidden files, folders. In Windows Explorer go to Tools > Folder Options and click on the View tab. Under Advanced settings > Files and Folders > Hidden Files and Folders, uncheck “Hide Protected operating system Files (recommended)” and hit Apply > OK. In order to access the “Start Menu” folder, you may need to “take ownership” of that folder as shown here.
»www.vista4beginners.com/Change-p···wnership

Written by Brady Gilbert

July 7th, 2011 at 8:40 am

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Mifi as a Home Network Doesn’t Work

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One of my client’s was sold on the Verizon 4G Mifi yesterday, and was told that it could replace her existing DSL connection at home for both her computer network and phones. She had some trouble setting it up so I went over to help out. I recommended that she keep her DSL in place for a week or two to ensure that the Mifi would perform as promised. Before the day was over she sent me this E-mail:

Thanks for your suggestion on giving the network a week before doing anything with the phones.  It’s only taken a day to decide this isn’t for us.  We used up 19% of our data allowance in the first 48 hours, the kids ipods are slow and get only 2 signal bars  upstairs, and it cut off a Netflix movie mid stream when I tried to connect something else.  The Verizon guy insists it’ll take 8 devices but I can’t get it to hold more than 5.

 So call me at  your earliest convenience.  I’d like to have you come back to reset up the old network before I take the MiFi back.  I’m home all day tomorrow.

It is great technology and does have its uses, but don’t get sold on using it for your primary network access. It just isn’t their yet.

Written by Brady Gilbert

July 6th, 2011 at 6:40 am

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